An integral part of the agency and under the supervision of a Protective Services Supervisor, the Protective Services Worker assists Minuteman Senior Services to accomplish its mission by providing intervention for elderly clients facing abuse, neglect by a caretaker, financial exploitation or self-neglect. Additionally, the Protective Service Worker provides education to the community on relevant protective service issues..
Composure/Self Control: Caps emotions to avoid negative reactions when provoked, when faced with opposition or hostility, or when working under stress; able to stay focused despite prolonged stress; able to respond constructively to emotional situations, high pressure, and conflict.
Accountability : Demonstrates and communicates a high level of responsibility for and commitment to achieving results.
Communication Skills: Listens, speaks, and writes clearly and concisely; ensures all involved are kept informed about developments and plans; shares ideas and information with others who might find them useful; keeps supervisor informed about progress and problems.
Critical Thinking and Problem Solving: Recognizes and accurately evaluates the signs of a problem and utilizes available resources to resolve; analyzes current procedures for possible improvements; notifies supervisor of problems in a timely manner.
Teamwork and Cooperation: Demonstrates willingness to work with others toward a common goal as opposed to working in competition with others.
Time Management: Organizes and schedules people and tasks demonstrating the ability to balance requisite number of home visits per month with maintenance of notes; regularly produces accurate, thorough, professional work.
QUALIFIED APPLICANTS WILL HAVE